Welcome to Artfinder Seller Support

• How do I apply to sell on Artfinder?
• Why sell on Artfinder?
• Are there any restrictions on what can be sold?
• How much does it cost to sell on Artfinder?
• Step-by-Step Guide to submitting an Artfinder Application
• Why was my application rejected?
• Will I have to ship the artwork myself?
• Becoming a Seller - Frequently Asked Questions
• Who can sell on Artfinder?
• What does a good application look like?

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• What courier should I use to ship my artworks?
• How much will I be paid?
• How should I price my artworks?
• What is the Artfinder payment schedule?
• Shipping: Let's Get Started
• What is the difference between Actual vs Unframed image dimensions?
• Types of Image Classification
• How do taxes (VAT) work for sellers?
• What are the image file requirements?
• Do I need to have an EORI number for international shipping?

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• Your customer’s shipping address
• If an Artwork is Returned, will I be Reimbursed the Initial Shipping Cost?
• Why is my order on hold - what does this mean?
• COVID-19: Advice for artists
• Why is my order Under Review?
• How do I contact my customer?
• Refunds & Reimbursements
• What happens if my customer cancels an order?
• How can I issue my customer with a shipping refund?
• Do I have to arrange or pay for an Artwork to be returned?

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• What are the different Seller Plan subscriptions?
• Which plan is right for me?
• When are payments taken?
• Can I pay for a Seller Plan using PayPal?
• How do I update my Seller Plan subscription?
• I’ve changed my Seller Plan Subscription, when does it come into effect?
• I’ve just been approved to sell on Artfinder, how do I choose my Seller Plan subscription?
• What can I do if a payment for my Seller Plan failed?

• How should I photograph my Artworks?
• Photography that Sells
• Top Tips for Great Listings
• What is the best time to upload to Artfinder?
• Considerations for Sellers
• Secondary Images: Hints and Tips
• How can I improve my artwork descriptions?
• Social Media Tips
• Tagging: Making the Most
• Best practice tips to help artists market themselves

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• Seller Terms and Conditions
• Commission and Fees Policy
• Artistic Quality Guidelines
• Seller Forum Guidelines
• Packaging and Delivery Guidelines
• Artist Terms and Conditions for Commissions
• Seller Best Practice Guidelines
• Guidelines on the usage of your art for commercial purposes
• What is the customer returns policy?
• Can Artfinder assist me with proofreading?

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