What is the Artfinder payment schedule?

What is the Artfinder payment schedule?

From 1 February 2022 payments to sellers for completed orders are transferred  every week on Thursdays and they reach the majority of artists' accounts on the same or the next day. It may take a few days longer for funds to reach some of the overseas accounts, it is subject to international payment processing time that can vary and is outside of Artfinder control.

NOTE: We are unable to process payments to sellers who have not filled in their payment details in the payment section of their Artfinder profile. Details must be in place at least 48 hours before the scheduled payment date of a pay run in order to qualify. If the details are not present or not correct, payment will be rolled over to the next payment run.

Invoicing and statements

For each pay run, Artfinder will generate a statement listing all orders qualifying for a payout as well as an invoice for the commission. You will receive an email notification, along with a scheduled payment date. The total paid by the customer for the order (artwork price after discount if applicable plus shipping) minus Artfinder commission (and VAT if applicable) will then be remitted to you via the payment method of your choice.

See more:  "How much will I be paid?" "How will I be paid?"

To view your statements and invoices: go to your Seller Dashboard > Transactions > Statements. Invoices are available for download at the bottom of each statement. 

Confirming deliveries

Statements cover only  COMPLETE orders. COMPLETE ORDER => 14-day return period expired and delivery confirmed. 

For every order on Artfinder before releasing the funds to artists, we need to confirm the delivery of the order. We are unable to release the funds due to you without confirming the delivery of the artwork first through the tracking details you submit. If we are unable to confirm delivery of the order for one of the reasons below, the order in question will be put on hold until the delivery has been confirmed and we will reach out to you in this matter:

  • tracking number is incorrect
  • tracking information has not been updated and does not show delivery
  • the customer hasn't confirmed delivery for hand-delivered orders or orders shipped without tracking

Delivery confirmation must be received at least 48 hours before the scheduled payment date in order to be included in the payment run (subject to the usual 14 day return period in case of delayed deliveries). Otherwise, funds will be paid out to the artist in the next payment run.

Please note that for a complete order to be paid in a particular week, it needs to have the return period expired before Tuesday in the payrun week. 

Please refer to What can I do to ensure that my payment for orders is released on time? and Why hasn’t my order been marked as delivered? for more information.

Payments under $50/€50/£50 will run over to the next payment run unless the payment method is one of the following:

  1. Bank transfer to a UK bank account including Wise (previously TransferWise) borderless account (payment currency: GBP)
  2. Bank transfer to an EU bank account (IBAN account number in SEPA zone, payment currency: EUR)
  3. Wise (previously TransferWise) by email to the following bank accounts:

4. Bank transfer to Ukrainian bank accounts (payment receiving currency: UAH, EUR & USD). See point 4 in the article here

5. Paypal 

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