Becoming a Seller - Frequently Asked Questions

Who can apply to become a seller?

Artfinder's focus is on self-representing independent artists and on galleries directly representing artists consignments selling original artwork. We sadly do not, at this point, have the appropriate framework or resources in place to evaluate inventory artworks.

 The minimum age requirement to become a seller is 18 years old.

What are your Terms & Conditions?

Our Terms and Conditions are available to view here. It is important to familiarise yourself with our Terms before applying to become a seller as you will need to agree with them to complete your application.

How much does it cost to sell on Artfinder?

We deduct a 33% or 40% commission on each piece of artwork purchased through the site. Commission is only charged on the retail value of the artwork sold––that is the total retail value of the item as set by the seller. We do not charge commission on shipping.

The percentage we charge depends on the Seller Plan you choose once you are accepted. Please see a breakdown of our Seller Plans here: What are the different Seller Plan subscriptions?

You are not required to choose a Seller Plan or pay anything until you are approved and make your profile public.

How do I apply to become a seller?

To apply to sell on Artfinder, click here.

Can I apply under my artistic name/pseudonym?

You are able to sell art under your artistic name/pseudonym. Please use your preferred name for the application. Please note that you will still need to upload a valid ID photo and selfie with the ID. This is used for internal purposes only.

Please also leave a note in the description section of the application ('About' section) that you are applying under your artistic name.

What is the criteria an application is judged on?

Applications are reviewed against two quality factors. Practical Quality (as per our step-by-step guide) and Artistic Quality (as per our Artistic Quality Guidelines).

Why do I need to include photos of myself and my ID?

We ask all artists applying to sell with Artfinder for a proof of ID so that we can ensure our customers are buying from legitimate, self-representing artists and galleries. As a global marketplace we must ensure our sellers are passing AML (anti money laundering) and KYC (know your customer) checks before we let them onto the platform. Given the high-value of goods sold this is a practice that is fairly common with a number of online galleries, who incorporate identity checks in a similar way. You can find out how to take a photo of your ID to meet our requirements here.

Why do I need to have an online presence?

We require some evidence of online presence in your application, with ideally a personal website representing your work and including the ability to purchase your art and contact you. As artists are responsible for fulfilling orders themselves on Artfinder, we need to trust your prior experience of shipping internationally. Please be assured that if you do not have a website, you are able to include your social media links.

When submitting your social media or website, please be sure to copy and paste it directly from the navigation bar. Just typing it in may not work. You can only include one link in this section, so if you have other platforms you want to include, you can add these into the 'About' section.

Why is my country of residence not appearing in the seller application?

Every once in a while, a customer will request a return for the artwork they've purchased, which we must accept. Unfortunately, however, there are countries that cannot accept returned artworks and are therefore considered restricted. If you are located in a country that is restricted, we require that you provide an alternative shipping address (maybe that of a friend or relative) located outside of the restricted country. You can view the list of restricted countries here.

Why am I unable to submit my application?

There are a few reasons why you may be unable to submit your application. 

  1. You need to ensure that each section of the application form is filled out.
  2. You need to have 4-6 artworks. If you have fewer than 4, or more than 6, you will not be able to proceed.
  3. You need to check that your images meet the image file requirements. Image files have to be in jpg or png format, and the minimum required resolution is 1200px on the shortest side. This is to allow high quality display of your images on artwork pages without image degradation or upscaling.
  4. You will need to accept the Terms and Conditions.

How long will it take for my application to be reviewed?

Due to a high volume of applications received, our current review waiting time is six to eight weeks unless you opt-in to Fast Track in which case your application will be reviewed within 2 business days.

Kindly note that the Fast Track feature does not guarantee approval and the Fast Track fee is not refundable.

My application has been unsuccessful. What next?

We do not allow more than one application per artist within a 6 month period. If your application has been unsuccessful but you are interested in reapplying, please do so in 6 months time from the date your application was reviewed. E.g if your application is reviewed on the 10th April, you will need to allow until after the 10th October.

When you are ready to reapply after 6 months has passed, you will need to drop us a note at sellers@artfinder.com and we will refresh your application status. 

If you applied using Fast Track, look out for an email from the Reviews Team that will provide full feedback. If you did not select Fast Track, we are unable to provide specific feedback but we invite you to have a look at our article on potential reasons for rejection here.

My application has been successful. What next?

Firstly, congratulations on becoming a part of Artfinder! You will receive an email with next steps, and we also invite you to have a look through our Frequently Asked Questions for Approved Sellers article here.

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