How do I update my Seller Plan subscription?
To update your Seller Plan subscription, simply head to Dashboard > Settings > Your subscription > Manage. You will then be able to select a new plan by upgrading or downgrading, depending on your current plan.
To change your Seller Plan Subscription, you can choose to downgrade from Premium Plan to Core Plan by going to ‘Subscriptions’ on your seller portal, and you can upgrade by selecting the Premium plan. The new Plan will apply from the next renewal date.
Switching from Monthly to Annual:
If you’re on a monthly plan and want to move to an annual plan, the change happens right away. The amount you owe will be reduced based on the unused time left on your monthly plan.
Upgrading from Core to Premium (Annual Plans):
If you’re on an annual Core plan and upgrade to Premium, you’ll pay a pro-rated difference for the rest of your annual term.
Upgrading from Core to Premium (Monthly Plans):
If you’re on a monthly Core plan and want to upgrade to Premium, the change is immediate. You’ll only pay the difference, adjusted for the remaining time left on your Core plan.
Downgrades & Plan Cancellations:
You cannot downgrade from Premium to Core until your annual or monthly term ends and your plan renews. If you choose to downgrade from Premium Plan to Core Plan, the new Plan will apply from the next renewal date.
You cannot switch from an annual plan to a monthly plan until the renewal date.
Annual and monthly plans cannot be cancelled before the end of the current term.
We do not offer refunds or partial refunds for subscriptions cancelled mid-term on the Monthly or Annual payment plans. Your cancellation will take effect at the end of your current paid period or the end of your annual subscription plan. You can read more about this here.
If you choose to downgrade from the Premium Plan, you will be downgraded to the Core Plan. However, if you downgrade again, it essentially cancels your subscription entirely and your store will be unpublished. Please note that your storefront cannot remain active unless you are subscribed to one of the two seller plans. Without an active seller plan, your store will be deactivated.
If you wish to be removed from all plans and close your account, and you pay by PayPal, please email our team at sellers@artfinder.com to request a cancellation of your subscription. You can read more about upgrades and downgrade options if you pay by PayPal here.