My country of residence is not appearing in the seller application - International Returns - Restricted Countries
Occasionally, customers may request a return for artwork they have purchased, and we are required to accept these requests. However, due to logistical and operational limitations, returns cannot be processed from certain countries, which are therefore classified as restricted:
Ukraine, Serbia, Azerbaijan, Kazakhstan, Russia, Belarus**
* Please note that our collaboration with artists based in Russia and Belarus is currently paused.
Further details can be found here: Our operations in Russia.
In addition, there are several countries where we are unfortunately unable to accept applications from artists. This is not due to return shipping constraints, but rather the result of ongoing conflicts, international sanctions, and payment provider limitations. As a result, we are unable to work with artists located in the following regions:
Africa:
Angola, Burkina Faso, Burundi, Democratic Republic of the Congo, Central African Republic, Congo, Côte d'Ivoire, Cameroon, Cabo Verde, Djibouti, Eritrea, Eswatini, Guinea, Guinea-Bissau, Kenya, Comoros, Liberia, Lesotho, Libya, Malawi, Mali, Mauritania, Mozambique, Namibia, Nigeria, Senegal, Sierra Leone, Somalia, South Sudan, Sudan, Togo, Uganda, Seychelles, São Tomé and Príncipe, South Africa, Zambia, Zimbabwe
Asia:
Afghanistan, Azerbaijan, China, Georgia, Iran, Iraq, Kazakhstan, Kyrgyzstan, Laos, Lebanon, Myanmar, Nepal, North Korea, Pakistan, Palestine, Syria, Tajikistan, Turkmenistan, Vietnam, Yemen, Kuwait
Europe:
Andorra, Belarus, Bulgaria, Monaco, Montenegro, Serbia, Ukraine, Vatican City (Holy See), Russia
Americas (North, Central & South America + Caribbean):
Barbados, Bolivia, Brazil, Belize, Cuba, Dominica, Grenada, Haiti, Honduras, Saint Kitts and Nevis, Saint Lucia, Nicaragua, Suriname, Venezuela
Oceania:
Fiji, Micronesia, Kiribati, Marshall Islands, Nauru, Papua New Guinea, Palau, Solomon Islands, Tonga, Tuvalu, Vanuatu, Samoa
Please note that these restrictions are hopefully not permanent. We continually review and update them as circumstances change, with the aim of expanding opportunities for artists wherever possible.
We sincerely apologise for any inconvenience caused and hope to welcome you to the platform in the future.
If you require further information, please contact our team at: sellers@artfinder.com.