My country of residence is not appearing in the seller application - International Returns - Restricted Countries

Every once in a while, a customer will request a return for the artwork they've purchased, which we must accept. Unfortunately, however, the following countries cannot accept returned artworks and are therefore considered restricted: 

  • Ukraine
  • Serbia
  • Azerbaijan
  • Kazakhstan
  • Russia*
  • Belarus*
* Our collaboration with Russian and Belarussian artists is paused at the moment. More information is available here: Our operations in Russia .
If you are located in any of the countries above, we require that you provide an alternative shipping address (maybe that of a friend or relative) located outside of the restricted country. 
Additionally, there are a small number of countries restricted not due to return shipment restrictions. If you see a message on the application page stating that  we are unable to accommodate payments to your country, we advise that you contact our team at to discuss this further.

Still need help? Contact Us Contact Us