Why am I not receiving emails?

Sometimes our emails get sent to spam or junk folders, however we need to know we can reach you when you make a sale. 

We have multiple accounts so you could find that some come through and some don't.

Please take a look through the following e-mail addresses and ensure that they are on your safe list and will be picked up by you if necessary:

In these cases, we can reset your status, but we'll need you to ensure that we're on your safe list because we can only reset your status once.