How do I cancel an order?

To cancel an order that you are no longer able to fulfil, simply go to:  Dashboard > Transactions > Pending > View details > Cancel order items and fill in short form.

Please note that you are required to input a minimum of 21 characters for the cancellation reason.

Your customer will be notified by email as soon as your cancellation request has been processed.

Cancellation Penalties

Canceling a buyer's order can have serious implications on their overall experience and perception of Artfinder. We may therefore apply penalties if we notice a high amount of cancellations from any one seller, except for in extenuating circumstances.