How can I encourage customers who have my artwork in their shopping basket?
Customers who have had items in their basket for an extended period of time are sent friendly email reminders to encourage them to complete their purchase.
These emails include information on the following:
- Artworks in their basket are not reserved for them, and therefore may not be available at a later date
- Artfinder's free 14 day worldwide returns policy
- How to contact Artfinder support and/or the artist if they have further questions
- A discount code courtesy of Artfinder